Kloke
Assistant Store manager
| company: | Kloke |
| job title: | Assistant Store manager |
| location: | Collingwood |
| work type: | Full-time |
| level: | Junior |
| closing: | 18.05.2025 |
Role Description
We are on the hunt for an experienced 2IC Manager working full-time across our two retail locations in Melbourne.
Working within a small creative brand, the Assistant Retail Manager will lead an inspired and enthusiastic team to achieve sales and key performance indicators. There will be opportunity to have input across various areas of the business. The position will lead with a positive mental attitude, and a mature approach to client sales. The primary objective is to deliver excellent customer service across all areas of the Kloke brand while building on our customer base.
Key Responsibilities
- Work towards achieving KPI’s
- Manage and build the team to succeed in achieving daily and weekly results
- Monitor staff availability and rostering
- Ensure the team is working effectively and excelling in customer service.
- Focus on our customers ensuring that they receive the best in service, styling and communication.
- Approach customer queries professionally and promptly via the appropriate communication platform.
- Maintain customer information and build customer loyalty program.
- Monitor customer returns and exchanges.
- Manage inventory including inter-store transfers.
- Merchandise retail store
- Identify growth opportunities
- Styling and understanding of the Kloke aesthetic
- Maintain strong product knowledge.
- Support, develop and lead the store team
To express interest in this role or any future roles, send your CV and a short note to [email protected], or use the ‘apply now’ form below.
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