Temple of The Sun
Assistant Store Manager
company: | Temple of The Sun |
job title: | Assistant Store Manager |
location: | Byron Bay |
work type: | Full-time |
level: | Junior |
Role Description
Temple of the Sun is seeking an enthusiastic and dedicated Assistant Manager to play a key role in our Byron Bay Store which is situated in our Head Office building. This is an opportunity to help create an exceptional in-store experience, build meaningful connections, and contribute to excellence in retail operations.
Since 2014, Temple of the Sun has been celebrated for its modern ancient design philosophy, blending timeless beauty with ethical craftsmanship. From our stunning 925 sterling silver and 18K gold vermeil collections to bespoke solid gold jewellery, every piece is thoughtfully designed and handcrafted by skilled artisans.
We take immense pride in our commitment to ethical practices and fostering a passion for what we do. We value and reward employee contributions, offering opportunities for growth and career advancement. As a people-centered organisation, we invest in our team’s development and promote from within to nurture talent. In this exciting phase of growth, we offer competitive remuneration, and comprehensive company benefits to support and inspire our team.
As the Assistant Store Manager, you’ll be at the forefront of creating unforgettable customer experiences, ensuring every visitor feels welcomed, valued, and inspired by our brand. Your focus will be on building genuine connections with customers, leading a team to deliver exceptional service, and maintaining the store’s inviting and beautifully curated environment. While customer experience is at the heart of this role, you’ll also support the Store Manager in achieving sales targets and ensuring smooth day-to-day operations. This is a fantastic opportunity to grow your career within a brand dedicated to excellence and connection.
Key Responsibilities
- Customer Experience: Ensure every customer feels valued and receives exceptional service that reflects our brand ethos.
- Team Support: Inspire, train, and support the team to achieve service excellence and develop professionally.
- Store Operations: Assist in managing daily operations, including opening and closing procedures, stock management, and maintaining high visual merchandising standards.
- Sales Performance: Contribute to achieving store sales targets and budgets by monitoring performance and identifying growth opportunities.
- Reporting and Insights: Provide input on sales strategies and assist in analysing store performance for continuous improvement.
- Problem Solving: Address customer concerns and operational challenges with professionalism and efficiency.
KEY SKILLS
- Proven experience in jewellery sales, ideally in a retail management or supervisory role. Experience in engagement jewellery or luxury sales is highly regarded.
- A deep understanding of the jewellery industry, including materials, craftsmanship, and customer expectations.
- A natural ability to connect with customers, guiding them through meaningful and considered purchases while building lasting relationships.
- A strong grasp of sales processes, with the ability to contribute to and exceed sales targets.
- Excellent leadership skills, with the ability to develop, inspire, and manage a high-performing team.
- For exceptional candidates with a strong luxury retail background but no prior jewellery experience, comprehensive training may be provided.
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