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careers Sydney
11.09.2020

Fendi Australia Pty Ltd

Client Advisors

company: Fendi Australia Pty Ltd
job title: Client Advisors
location: Sydney CBD
work type: Full-time
level: Mid-level

Role Description

Founded in Rome in 1925 by Adele and Edoardo Fendi, FENDI is a house of style, innovation, elegance and grace.  As part of the world’s leading luxury goods group – LVMH – FENDI is seeking high performing, passionate Full Time and Casual Client Advisors to join its Sydney CBD retail team.

Key Responsibilities

  • Exceeding sales targets and KPIs as defined by the Store Manager.
  • Engage in upselling, cross-selling and multiple selling across all product categories.
  • Provide superior customer service with strong product knowledge and relationship management.
  • Develop and strengthen the customer base through CRM activities, events and marketing initiatives.
  • Maintain outstanding store presentation and visual merchandising in accordance with FENDI guidelines.
  • Ensure compliance in stock management and security procedures.

 

ABOUT YOU

  • Have a minimum 1 – 3 years’ retail sales experience with a passion for providing exceptional customer service.
  • Be fluent in English with Chinese language skills desirable.
  • Enjoy working in a fast-paced environment.
  • Be adaptable and willing to learn.
  • Be able to work as part of a team as well as autonomously.
  • Have excellent personal presentation.

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