loading
drag
careers Melbourne
27.10.2020

Deciem Australia Pty Ltd

Counter Associate

company: Deciem Australia Pty Ltd
job title: Counter Associate
location: Northern Suburbs
work type: Casual
level: Junior

Role Description

We are looking to hire Casual Counter Associates at Myer Northland and Myer Doncaster. The successful candidates must be available to work 3-5 shifts per week from November to January with flexibility to work across multiple Myer locations advantageous. Shifts will be spread across weekdays, nights, weekends and public holidays.

Key Responsibilities

Customer Experience:

  • Greet all customers who enter the counter with enthusiasm and professionalism reflecting DECIEM’s vision
  • Determine the customer’s needs and suggest relevant products by listening to the customer and sharing the product knowledge acquired during brand training
  • Encourage demonstrations with customers and provide personalized skincare consultations while still educating
  • Ensure high levels of customer satisfaction through excellent service
  • Assist in identifying opportunities within the store and possible solutions
  • Manage customer feedback and queries

Store Presentation and Merchandising:

  • Assist in maintaining counter standards of cleanliness and organization
  • Be aware of and assist in maintaining DECIEM’s merchandising concepts
  • Ensure tidiness standards are respected and maintained at all times

Operations:

  • Operate POS and complete transactions accurately and efficiently
  • Communicate inventory issues/concerns to Counter Manager and/or Area Sales Manager
  • Ensure compliance with store policies and procedures (eg. loss prevention, safety standards, returns)

 

SKILLS & QUALIFICATIONS (PREFERRED)

  • 1 year of retail/customer service industry experience
  • Love of beauty products and a passion for skincare.
  • Comfortable in engaging customers and applying products with the customer while providing consultations
  • Ability to multi-task, while providing professional and outstanding customer service
  • Desire to thrive working in a team environment
  • Effective time management, problem solving and communication skills
  • Flexible availability
  • Consistent and reliable attendance

About Us

DECIEM is a humble and happy umbrella of good beauty brands like NIOD, Hylamide, and The Ordinary. We’ve been called every good and bad thing you can think of like “The most thrilling thing to happen to skincare” and “The hottest beauty company right now”.

Over the past year, we’ve sold more than one product every second, opened the doors to our 35th store, and welcomed our 1000th employee. With many products in development, a new 70,000 square-foot HQ to call home, and plans for even further retail expansion, we are excited to do even bigger things in 2020.

Ranked one of Linkedln’s Top 25 Startup Companies of 2018.

WHAT HAPPENS NEXT?

Kindly send us a copy of your Resume. We really appreciate your effort in applying to this position. However, only those candidates will be contacted who have been shortlisted for interview.

DECIEM is an equal opportunity employer. We prohibit discrimination based on age, color, disability, national origin, race, religion, sex, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are also committed to creating and maintaining an inclusive and accessible workplace. If you are contacted for an interview and require accommodation during the interviewing process, please let us know.

Apply via Seek only, do not use the ‘apply now’ form below.

To be kept in the loop with fashion industry job openings, subscribe to Fashion Journal’s Careers updates here.

APPLY NOW
  • Accepted file types: jpg, gif, png, pdf, doc, docx, xlsx, xls, ppt, pptx, csv.
  • Accepted file types: jpg, gif, png, pdf, doc, docx, xlsx, xls, ppt, pptx, csv.
  • Accepted file types: jpg, gif, png, pdf, doc, docx, xlsx, xls, ppt, pptx, csv.
  • This field is for validation purposes and should be left unchanged.
APPLY NOW
  • Accepted file types: jpg, gif, png, pdf, doc, docx, xlsx, xls, ppt, pptx, csv.
  • Accepted file types: jpg, gif, png, pdf, doc, docx, xlsx, xls, ppt, pptx, csv.
  • Accepted file types: jpg, gif, png, pdf, doc, docx, xlsx, xls, ppt, pptx, csv.
  • This field is for validation purposes and should be left unchanged.
Brand Communications Manager

APPLY NOW

Melbourne

Forever New
Brand Communications Manager

Social Marketing Coordinator

APPLY NOW

Melbourne

Elvie & Leo
Social Marketing Coordinator

Communications and Engagement Specialist

APPLY NOW

Geelong

Cotton On
Communications and Engagement Specialist

Partnerships Associate

APPLY NOW

Melbourne

Deciem Australia Pty Ltd
Partnerships Associate

eCommerce Coordinator – Digital Marketing, Beauty Brands

APPLY NOW

Melbourne

Total Beauty Network
eCommerce Coordinator – Digital Marketing, Beauty Brands

Paid Digital Media Coordinator

APPLY NOW

Sydney

Pandora
Paid Digital Media Coordinator

Lazy Loading