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careers Melbourne
05.10.2020

Mossman

Digital & eCommerce Coordinator

company: Mossman
job title: Digital & eCommerce Coordinator
location: Melbourne
work type: Contract
level: Mid-level

Role Description

Mossman are currently looking for a Digital & eCommerce Coordinator to fill a 10-month Maternity Leave contract.

WHAT WE OFFER

  • Job security – in a full-time role.
  • Friendly team culture – Join a dynamic team who support and uplift one another.
  • Uncapped commission offering unlimited earning potential.
  • Staff discounts – Outstanding staff discounts giving you access to all our latest styles and trends at a fraction of the retail price.
  • Convenient location – Located just outside of Melbourne CBD, close to public transport and the chance to work close to home.

SKILLS & EXPERIENCE

  • Minimum 2 years experience within a similar web-based role.
  • Previous experience with Shopify and Klaviyo is preferred.
  • Strong understanding and use of Google Analytics.
  • Strong time management, organisation skills and initiative.
  • Excellent written and verbal communication skills.
  • Strong experience with Microsoft Office.
  • Intermediate to advanced knowledge of Adobe photoshop.
  • Ability to work autonomously.
  • Agency experience is advantageous.

Key Responsibilities

  • Responsibility for the Mossman Online store powered by Shopify.
  • Content and theme planning and design.
  • Web store merchandising.
  • Managing the day-to-day running of the Online store.
  • Management of external web development agency.
  • Identifying any errors/glitches and communicating this to developers.
  • Initiating continual web updates and optimisations to provide a superior start to finish customer experience.
  • Manage and analyse KPIs including conversion rate, items per transaction, average dollar per transaction etc.
  • Managing customer database and mailing list.
  • Segmenting customer database to ensure optimum communications.
  • CRM management and of all automated e-mails including abandoned cart, back in stock etc.
  • Set up of all online promotions.
  • Constant communication with the Social Media & Marketing Coordinator to ensure continuity and cohesiveness across all channels.
  • Planning and executing online campaigns.

About Us

Mossman is an iconic label inspired by Australian style with European direction for the empowered woman.

Created in Melbourne by our fresh and dynamic design team, it is a label that is constantly reinventing, while staying true to its aesthetic: bold silhouettes, effortless staples and a confident personality.

Apply via Seek only, do not use the ‘apply now’ form below.

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