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careers Sydney
31.07.2020

Zimmermann

Digital Quality Assurance Analyst

company: Zimmermann
job title: Digital Quality Assurance Analyst
location: Rosebery
work type: Full-time
level: Senior

Role Description

Based in our Head Office in Rosebery, we are currently seeking a proactive Digital Quality Assurance Analyst to join our Digital Team, reporting to our Customer Strategy and Delivery Manager – Digital. The position is responsible for producing, analysing and executing test cases against our website, CRM solution and connected systems with a focus of enhancing the quality of the digital customer experience and supporting business operations.

The successful candidate will perform a variety of functional, integration, compatibility, and user acceptance testing being able to clearly communicate and raise concerns for quality issues to key stakeholders, providing ongoing daily support of all digital initiatives.

Key Responsibilities

  • Develop test plans and test cases based on functional specifications and business requirements. These test cases and plans will cover the Magento admin, integrated systems, the CRM solution, and the customer-facing website.
  • To perform unit, end-to-end, regression, and functional testing to digital systems
  • Identify, document, analyse, track and resolve digital system defects
  • Communicate and report testing results to internal stakeholders and external suppliers
  • Ability to work with cross-functional teams and third-party suppliers in line with established processes, tools and systems, and implementation schedules.
  • Use a highly honed attention to detail to ensure the highest quality delivery of all website and CRM maintenance tasks, feature enhancements and project implementations
  • Support global digital project launches including but not limited to the website, CRM solution, and ongoing website maintenance and optimisations
  • Be proactive, take ownership and be accountable for QA for the digital business

Build strong partnerships to play a role in delivering the CRM solution, and maintaining and optimising the website to the standards of a luxury brand.

 

SPECIFIC REQUIREMENTS

The successful candidate will have at least 3 – 4 years’ experience working in an Ecommerce QA role or similar, preferably in luxury fashion as well as a minimum of a bachelor’s degree in IT, Computer Science, Engineering or similar.

  • Experience writing acceptance criteria and test cases, and test plans
  • Knowledge of browsers and operating systems, and their anticipated behaviour
  • Good working knowledge of application integration testing
  • Ability to document, analyse, track defects and communicate testing results
  • Ability to identify issue severity and escalate accordingly
  • Strong problem-solving ability to deconstruct complex activities into their component parts, track those parts, and manage the activities to completion
  • Knowledge of Magento 2 ecommerce platform and AP21 ERP system considered an advantage
  • Experience with Test Management and Defect Tracking Tools such as JIRA and Zephyr

This role is suitable for someone with excellent communication, multi-tasking and time management skills a high attention to detail with an understanding of the digital project lifecycle.

About Us

This iconic Australian brand has stayed true to its original vision: sophisticated femininity, a passion for detail and a love of colour and print. Sisters Nicky and Simone ZIMMERMANN founded their namesake brand in Sydney in 1991.

Apply now on LinkedIn.

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