Leo Lin
Ecommerce Assistant
| company: | Leo Lin |
| job title: | Ecommerce Assistant |
| location: | Alexandria |
| work type: | Full-time |
| level: | Junior |
Role Description
Leo Lin is a Sydney-based women’s ready-to-wear label, renowned for joyful and bold designs that ignite a sense of wonder, adventure and happiness in every woman.
Launched in 2017 by its namesake, Founder and Creative Director Leo Lin, the leading luxury brand is shaped by an innate love of bold and confident colour palettes, strong femininity and luxurious craftsmanship.
East meets west, fun meets fashion. Leo Lin is ushering in a new era of individualism, with collections and garments that speak to not only one facet of the modern woman, but many, and merge innovative craftsmanship with bold and breath-taking design.
Key Responsibilities
Reporting directly to the Ecommerce Manager, we have an exciting opportunity for a passionate Ecommerce Assistant to join our growing Marketing & Ecommerce Team at Leo Lin.
The role is split into a range of responsibilities meaning no day is the same, and professional creativity and drive is rewarded!
WEBSITE MAINTENANCE
- Ensure the LEO LIN sites are always up-to-date and fully functional.
- Regularly audit the site to identify areas for improvement and ensure it aligns with best practices.
- Ensure website content is regularly updated and aligns with marketing activity.
- Daily update of product tags via FourSixty.
- Creating new Shopify Collections and merchandising in the Fast Simon platform as needed.
- Regularly executing Sale Markdowns in Shopify + Indigo-8.
PRODUCT UPLOADS
- Manage seasonal product uploads for all upcoming collections and ensure merchandising is optimised.
- Attendance of photoshoots where needed for ecommerce assistance.
REPORTING AND MONITORING
- Weekly, monthly and quarterly ecommerce reporting.
- Collaboration with Customer Service on customer feedback, fit responses and returns information.
- Delivering Faulty Report to Ecommerce Manager weekly.
- Monitoring OOS & unfulfilled order reports.
WEBSITE IMPROVEMENTS AND PROJECTS
- Provide support in executing tasks across eCommerce projects, ensuring deadlines are met and projects are completed efficiently.
- Regular and robust testing of ecommerce functionality especially within project timelines.
- Attendance of all web development meetings with agency and involvement where needed.
- Proactively address and resolve issues to ensure optimum customer experience.
- Collaborate and liaise with Marketing, Product, Operations and Customer Service teams as required to support the successful delivery of key projects.
TEAM COLLABORATION
- Provide occasional support to eCommerce Customer Service Assistant in peak periods.
- Provide ad hoc support on shoots where needed.
- Demonstrates a proactive can-do attitude.
- Works collaboratively within and outside of team to achieve business objectives.
REQUIREMENTS
- 1-2 years of experience in a similar role.
- Experience with Shopify and has a solid understanding of website functionality.
- Strong technical proficiency in Microsoft Office Suite (particularly Excel).
- Analytical mindset with a focus on making data driven decisions.
- Strong problem-solving abilities and project management interest.
- Ability to work independently and be proactive.
- Exceptional attention to detail.
- Strong time management and organisational skills.
- Team player with a can-do attitude.
LEO LIN PERKS
- Amazing company culture, almost 100% retention in over 3 years.
- Flexible office with 1 day work from home.
- Seasonal clothing allowance.
- Generous staff discount.
Apply via Seek only, do not use the ‘apply now’ form below.
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