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careers Sydney
01.04.2021

APG & Co

Ecommerce Coordinator – SABA

company: APG & Co
job title: Ecommerce Coordinator – SABA
location: Alexandria
work type: Full-time
level: Mid-level

Role Description

The Ecommerce Coordinator is responsible for day-to-day operation of the SABA website to achieve overall online objectives

A leader in the Australian fashion industry, APG & Co designs and manages Sportscraft, SABA and JAG. For over 50 years, APG & Co. has curated, grown and evolved these brands to be at the forefront of Australian fashion. We celebrate our history while allowing our brands to express themselves in contemporary, relevant and authentic ways.

We have an unwavering commitment to design and quality across all aspects of our business. This commitment, when coupled with our creativity and passion allows us to bring great brands to life in engaging and surprising ways.

APG & Co has over 1200 employees across Australia and New Zealand. This role is based in our beautiful head office in Alexandria.

The working environment is dynamic, professional and passionate. The mission: We are customer obsessed. APG & Co values and expects authentic, courageous, driven team players.

This role is based in our stunning head offices in Alexandria. We offer a flexible working environment, 50% discount on products, sample sales, paid parental leave, a fun, fast-paced working environment, and excellent opportunities for growth and development. Style your career in a new direction and apply now.

Key Responsibilities

  • Trade the online stores to deliver sales and profit targets.
  • Build and manage product categories, sorting and navigation to ensure relevant customer journeys based on Marketing, Trade and Search activity.
  • Ownership of the product enrichment process and upload all available product in accordance with delivery dates. Monitoring stock and maintaining a detailed view of the product catalogue. Working to optimise the product representation and develop online guidelines.
  • Set up and test promotions in line with the planned activity, for specific audiences, with comprehensive messaging.
  • Support in managing online projects, from coordinating the input of various stakeholders to briefing the relevant teams for execution and testing.
  • Provide support to the wider Ecommerce team
  • Accurately report on website performance weekly and execute actionable insights
  • Perform detailed website checks, report any issues with urgency and make fast and accurate updates where necessary
  • Play an active role in identifying valuable site enhancements with an understanding of the development roadmap and planned sprints.
  • Undertake UAT for future developments.
  • Brief and implement onsite content, including homepage, landing pages and information content with a strong focus on UX and mobile.
  • Maintain onsite search settings, report on search activity, and continually work to optimise the search experience.
  • Maintain open communication with the Customer Care team to ensure the customer help centre is up to date and a positive customer experience is priority.
  • Set up and utilise A/B testing to continually optimize the online experience
  • Build relationships and work with key teams to continually optimize product content and communications onsite.
  • Work cross-functionally with the Marketing and Creative teams to execute engaging email, SMS & Push campaigns in line with our core marketing calendar and tactical initiatives.
  • Support in end-to-end process of email creation from briefing, development, testing, feedback, and deployment.
  • Optimise and manage all trigger and journey-based email campaigns for the brand.
  • Assist in keeping the email contact sheets and planner up to date.

 

KEY SKILLS

  • 1+ years in an ecommerce role and/or Ecommerce university degree
  • Knowledge of Google Analytics
  • Basic understanding of HTML
  • Experience with Salesforce Commerce Cloud & Klayvio highly regarded
  • High-level of attention to detail
  • Excellent communicator and collaborative team-player
  • A passion for online retail & a positive can-do attitude

 

Apply via Seek only, do not use the ‘apply now’ form below.

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