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careers Lismore
18.11.2020

Auguste The Label

eCommerce & CRM Coordinator

company: Auguste The Label
job title: eCommerce & CRM Coordinator
location: Lismore
work type: Full-time
level: Mid-level

Role Description

This role is suited to someone with an analytical and structured mindset. We are looking for an innovative thinker with a can-do attitude who is not afraid to pick things up, drive through to execution and find solutions.  This role requires a clear communicator with the ability to operate in a dynamic, fast-paced environment.

  • A minimum of 2 years’ experience
  • Broad range of eCommerce or digital marketing experience and current understanding of digital marketing tools and platforms
  • Demonstrate previous experience in CRM, particularly segmentation and data analysis
  • Strong analytical, problem-solving and time management skills as well as high attention to detail
  • Graphic design skills are preferrable
  • Excellent communication skills both verbal and written
  • Previous experience with CMS platforms such as Shopify preferred but not essential
  • Previous experience with CRM platforms such as Klaviyo preferred but not essential
  • Ability to handle pressure in growth environment
  • Solutions driven and creative thinking approach
  • Ability to accept accountability and to work independently
  • Strong teamwork ethic, energetic, honest & reliable

BENEFITS AND PERKS

  • Based in beautiful Byron Bay
  • Join a genuine and caring team
  • Work in a positive, encouraging, and collaborative environment
  • Long-term position and growth opportunities for the right person
  • We highly value work/life balance
  • Staff clothing allowance

SKILLS AND EXPERIENCE

  • Proactively support the eCommerce team in the day-to-day operations
  • Take care of website maintenance, product creation and enrichment, as well as promotional and campaign launches
  • Assist and support with CRM strategy including optimization, reporting and segmentation
  • Analyse and maintain existing website and email data to support current and new marketing initiatives, i.e. identify new CRM lifecycles
  • Help to innovate by launching new initiatives across our CRM platforms that leverage consumer insights and new technologies for on-boarding, lifecycle management, referrals, and win-back initiatives
  • Identifying opportunities for how we can drive brand engagement and loyalty, using the most relevant and effective local digital channels
  • Utilising web analytics and on-site optimization to detect meaningful audience and behavioural insights, and gain actionable insights
  • Support the Head of eCommerce Manager with rollout of the loyalty program

About Us

Auguste The Label is a fast-growing boutique Australian label founded in 2015 with a clear vision: to transcend trends and instead design future vintage pieces that will be loved for seasons to come. As a proud member of the 1% For The Planet movement, Auguste the Label is built on a foundation of environmental consciousness, with the core belief that all fashion businesses should play a part in designing the best version of the future.

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