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careers Melbourne
08.04.2021

David Jones

eCommerce Manager

company: David Jones
job title: eCommerce Manager
location: Melbourne CBD
work type: Full-time
level: Senior

Role Description

David Jones and the Country Road Group is Australasia’s largest department store and fashion retail group comprising of iconic brands such as David Jones, Country Road, POLITIX, Trenery, Witchery and MIMCO. Our Values include being Customer Obsessed, Collaborative, Inspirational, Responsible and Dedicated to Quality. We are looking for highly motivated and passionate individuals to be part of the Group’s evolution and support each brand to realise their full potential.

Reporting to the GM of Online, the eCommerce Manager will have direct responsibility for the delivery of online trade revenue and profitability growth targets for David Jones. To meet these growth objectives, you will be asked to lead, inspire and coach a large and highly diverse mix of category trade teams as they deliver specific initiatives for their respective channels and customer segments. With a focus on driving growth in our davidjones.com.au channel as well as via marketplace partners, this challenging role will require a significant amount of lateral thinking to deliver exceptional results.

Based in Melbourne with a hybrid mix of time in the office and from home, this role will suit an inspiring strategic digital leader with a passion for premium retailing who thrives in change orientated environments.

David Jones & Country Road Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.

Key Responsibilities

  • Inspire, coach and mentor wider team, ensuring shared best practices across all categories/groups
  • Relationship management with key vendors including initial on-boarding and ongoing trade
  • Co-lead & key contributor to site governance
  • Act as key contact for and co-ordinate regular reporting/ideation sessions with key brands
  • Deliver sales and gross profit targets and be involved in future budget forecasting
  • Lead cross functional relationships with the likes of Merchandise, Marketing and Customer teams
  • Contribute to the market share growth of David Jones

 

KEY SKILLS

  • Strong understanding of digital trends specific to online retailing and marketplace environments
  • A highly strategic mindset supported by strong numerical and analytical skills
  • Proven track record leading large and multifaceted teams in digital/eComm environments
  • Ability to partner/influence diverse senior stakeholders to achieve business outcomes
  • Exposure to GA360 ideal along with well developed use of the Microsoft program suite
  • Ability to meet deadlines and work in a fast-paced environment whilst balancing competing interests
  • Excellent communication skills, both written and spoken, with the ability to present with confidence to senior stakeholders across the organisation
  • A passion for premium luxury retail and creating memorable customer experiences essential

 

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