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careers Sydney
11.09.2020

Leo & Lin

eCommerce Operations Assistant

company: Leo & Lin
job title: eCommerce Operations Assistant
location: Sydney
work type: Full-time
level: Junior

Role Description

LEO & LIN is looking for an E-Commerce Assistant to join our fast-growing, friendly & hardworking team based in Alexandria, Sydney.

This role is for someone that has an interest in fashion, passionate about providing excellent customer service, and have a can-do attitude as no day is the same.

In this role, you will assist the Ecommerce and Digital Marketing coordinator operating the LEO & LIN online stores and manage the customer service channels as well as assisting the executions of the online marketing strategies. As the nature of this role, the tasks will vary but mainly consist of below

Key Responsibilities

  • Process online orders, returns, customer enquires etc through Shopify
  • Manage the inventory and update accordingly
  • Manage our customer service over email, chat and phone
  • Website content management including homepage, category pages, landing pages, navigation and other on-site content
  • Upload products, images and write descriptions accordingly across our websites and partners
  • Online merchandising
  • Overview copywriting for creative content
  • Perform other duties as assigned

 

THE CANDIDATE

  • Shopify operating skills
  • Sufficient E-Commerce skills to complement proven business and commercial acumen
  • Excellent customer service skills, not afraid to go above and beyond
  • Great administrative & communication skills
  • Excellent verbal and written skills
  • Exceptional organisational skills and attention to detail
  • Proactive, efficient and willing to learn and develop within this field and industry
  • A positive attitude and initiative
  • Great team player, we are a small team and need to step in and help each other

 

Apply via Seek only, do not use the ‘apply now’ form below.

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