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careers Sydney
18.08.2021

Cos

eCommerce Operations Coordinator

company: Cos
job title: eCommerce Operations Coordinator
location: Sydney
work type: Contract
level: Junior

Role Description

Are you looking for an exciting opportunity to be part of our exciting expansion journey in the Australia Market? Would you enjoy working in a fast-paced environment and achieving great results? We are looking for an eCommerce Coordinator to join our team in Australia eCommerce Team!

As the eCommerce Operations Coordinator, you are responsible for the day-to-day operations of the eCommerce business including; publishing of web content, publishing products on the COS eCommerce websites, adhering to high–quality operations standards, and excellent customer service & experience.

COS is a fashion brand for women and men who want timeless, modern, functional, and considered design. Offering reinvented classics and wardrobe essentials, we create pieces that are made to last beyond the season. Since launching in 2007 we have opened stores in over 40 countries worldwide, all in carefully considered locations, applying a design concept that preserves the buildings’ original features whilst creating a modern, contemporary space.

Key Responsibilities

  • Collaborate cross-functionally to establish a customer journey that drives profitable eCommerce selling towards the set targets and merchandising goal
  • Drive objectives together with the team to secure commercially and visually strong product placement and communication
  • Collaborate with local, regional, and global eCommerce teams for data analysis, SEO, Customer experience, and website functionality support
  • Track errors with IT teams when there are defects or issues with website, systems and prevent delays of pages or products
  • Collaborate with in-house logistics, merchandising, customer service teams as well as external agencies to ensure smooth operations of the online business
  • Build the check the website with a mobile first mentality, taking opportunity to improve site experience
  • Build and maintain pages in line with SEO guidelines
  • Participate in various and diverse projects linked to site optimization, including CRO, SEO
  • Support the planning, testing and execution of new developments on the COS Websites, collaborating with IT teams and developers
  • Coordinating with internal parties including IT, customer services or logistics to attend to emergency such as platform malfunction, return process etc.

 

WHAT EXPERIENCE DO I HAVE?

  • Previous experience working in eCommerce Coordinator role or Web Publishing role is plus
  • Analytical and has an advance level in the use of Microsoft Office suits and Adobe suits
  • Excellent English language skills, both verbal & written
  • Project management skills, must be able to manage multiple projects and requests, efficiently shifting gears at a moment’s notice
  • Proactive, enjoys seeking information, and taking responsibility of additional projects
  • Proactive attitude and drive to constantly improve the business and best practice in order to achieve our goals
  • Detail oriented and accuracy towards to the work and communication

Apply via LinkedIn only, do not use the ‘apply now’ form below.

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  • Accepted file types: jpg, gif, png, pdf, doc, docx, xlsx, xls, ppt, pptx, csv, Max. file size: 100 MB.
  • Accepted file types: jpg, gif, png, pdf, doc, docx, xlsx, xls, ppt, pptx, csv, Max. file size: 100 MB.
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APPLY NOW
  • Accepted file types: jpg, gif, png, pdf, doc, docx, xlsx, xls, ppt, pptx, csv, Max. file size: 100 MB.
  • Accepted file types: jpg, gif, png, pdf, doc, docx, xlsx, xls, ppt, pptx, csv, Max. file size: 100 MB.
  • Accepted file types: jpg, gif, png, pdf, doc, docx, xlsx, xls, ppt, pptx, csv, Max. file size: 100 MB.
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