Fayt The Label
eCommerce Coordinator
| company: | Fayt The Label |
| job title: | eCommerce Coordinator |
| location: | Newcastle |
| work type: | Full-time |
| level: | Mid-level |
| closing: | 19.06.2025 |
Role Description
We’re on the hunt for a creative and organised eCommerce Coordinator to join our head office team in Newcastle. In this role, you’ll be the go-to person for product uploads, EDM campaigns, and everything in between, helping bring our online store and accessory ranges to life across Fayt and Glazey.
If you’re someone who thrives in a fast-paced, fashion-focused environment, loves wearing lots of creative hats, and knows your way around Shopify, Klayvio, and Canva, keep reading!
Key Responsibilities
EMAIL MARKETING
- Plan, build, test, and schedule email and SMS campaigns in line with our marketing calendar.
- Manage Klaviyo automations, customer segments and flows.
- Brief in creative assets and ensure campaigns are on-brand, engaging, and conversion-driven.
- Use customer data and insights to personalise communications and refine segmentation strategies.
CREATIVE DIRECTION AND CONTENT CREATION
- Design campaign assets, social media graphics, website graphics, and EDM visuals (Canva).
- Assist with e-commerce photography shooting (no previous experience necessary).
- Select imagery, edit in Lightroom, and work with external editors where needed.
PRODUCT AND WEBSITE MANAGEMENT
- Upload and merchandise products on Shopify.
- Write product descriptions and collection copy.
- Update website banners, info pages (like FAQs and shipping), and promotional visuals.
- Regular website audits.
STRATEGY, RESEARCH AND REPORTING
- Stay across digital and fashion trends to inform new digital campaign ideas.
- Analyse campaign and flow performance across email and SMS.
- Report on wins and learnings, identify optimisation opportunities, and test new strategies.
- Be the in-house go-to for Klaviyo, and SMS platform functionality, ensuring best practice.
WHAT WE ARE LOOKING FOR
- 2+ years in an eCommerce, digital marketing, or content-focused role (fashion or retail a bonus).
- Experience with Shopify, Klaviyo (or similar), Canva, and Lightroom.
- Solid copywriting and editing skills.
- Strong attention to detail and creative flair.
- Proactive, organised, and ready to own your role.
WHY YOU’LL LOVE IT HERE
- A fun, supportive team who values creativity and collaboration.
- A brand with purpose, personality, and big goals.
- Office perks and career development opportunities.
- Working on two growing e-commerce brands, with space to make your mark.
READY TO JOIN US?
Apply now with your resume, a short cover letter, and (if you’d like) examples of your recent work — whether it’s EDMs, social media graphics, or product photography.
PLEASE NOTE
Applicants MUST be based in or near Newcastle NSW – this role is on-site.
We’re an equal opportunity employer. At Fayt, we’re committed to creating a diverse and inclusive workplace. We welcome applications from people of all backgrounds, experiences, and identities. If you need adjustments to the application process, just let us know, we’re happy to accommodate!
HOW TO APPLY
Apply via LinkedIn only, do not use the ‘apply now’ form below.
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