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careers Sydney
05.04.2018

SWIISH by Sally Obermeder

Online Store Manager

company: SWIISH by Sally Obermeder
job title: Online Store Manager
location: Bondi Junction
work type: Full-time
level: Senior
closing: 27.04.2018

Role Description

SWIISH is an online destination driven by a passion to inspire a healthy and stylish life.

Based in Bondi Junction, the Online Store Manager will manage a small team, and work closely with all SWIISH team members including the content and design team.
This role is all about driving commercial performance, creating a brilliant shopping experience for our customers externally and an efficient, streamlined operation internally.

Reporting to the Co-Founders, the successful candidate will be an exceptional communicator, with second to none attention to detail; thrive on analytics – being data oriented, whilst also being able to think creatively; and be self-driven, able to self-manage multiple priorities, often to tight timeframes. You will have 3+ years of online store management and a proven track record.

Key Responsibilities

  • Managing end to end the entire online store to exceed targets and increase growth
  • Creating, developing, managing and improving processes
  • Managing customers, inventory and systems
  • Creating new products in the shop system, managing collections and upcoming stock
  • Seeking customer feedback
  • Stock ordering
  • Managing supplier relationships
  • Managing a small team including setting direction, giving feedback and providing opportunities for further training and development where applicable
  • Implementation of updates to the back end of the store e.g. app updates.
  • New product research, order placement
  • Escalation point for any issues
  • Enhancing the customer experience
  • Reduction of costs, particularly via supplier agreements (e.g, packaging)
  • Creating and editing product descriptions
  • Working closely with the Co-Founders to continue taking the store to new heights
APPLY NOW
  • Accepted file types: jpg, gif, png, pdf, doc, docx, xlsx, xls, ppt, pptx, csv.
  • Accepted file types: jpg, gif, png, pdf, doc, docx, xlsx, xls, ppt, pptx, csv.
  • Accepted file types: jpg, gif, png, pdf, doc, docx, xlsx, xls, ppt, pptx, csv.
APPLY NOW
  • Accepted file types: jpg, gif, png, pdf, doc, docx, xlsx, xls, ppt, pptx, csv.
  • Accepted file types: jpg, gif, png, pdf, doc, docx, xlsx, xls, ppt, pptx, csv.
  • Accepted file types: jpg, gif, png, pdf, doc, docx, xlsx, xls, ppt, pptx, csv.
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