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careers Sydney
06.05.2022

Kerry Rocks

Retail and Online Store Manager

company: Kerry Rocks
job title: Retail and Online Store Manager
location: Sydney
work type: Part-Time & Full-Time Positions Available
level: Mid-level
closing: 26.05.2022

Role Description

Kerry Rocks is seeking a retail and online store manager to work and grow with us.

This is a permanent full-time position (35 hours) in a creative and purpose-driven small business, perfectly suited for someone who is passionate about fashion, design, jewellery and small brands. This is a multifaceted role, where you will be responsible for providing an exceptional experience for customers in-store and online working alongside the creative director, Kerry Beard.

We are seeking someone with a minimum of three years’ experience working in retail, and be available to work Sunday to Friday. You have exceptional customer service, organisational skills, and the ability to work independently.

Key Responsibilities

  • Welcoming and upselling to customers in the store
  • Assistance with website management and newsletter
  • Build client database
  • Order processing and invoicing
  • Assist with store presentation
  • Manage online store, customer enquiries and processing orders

 

ABOUT YOU

  • [3+ years] experience in retail sales/customer service
  • Passionate about providing personalised customer service
  • Driven by sales targets and a can-do attitude toward sales
  • Demonstrates a creative flair
  • Proven ability to be an independent worker, self-starter and demonstrate daily pro-active thinking
  • Excellent verbal and written communications skills
  • Efficient in Microsoft suite, particularly in excel for sales data entry
  • Experience working with Shopify preferred
  • Social media/ Marketing experience is a bonus

 

In return, we will provide you with a creative and supportive environment, with the ability to contribute ideas and opportunity to grow the business and brand.

About Us

Kerry Rocks is a Sydney-based jewellery boutique, which offers exclusive jewellery handcrafted from fine metals and superior semi-precious gemstones. Established in 2002, Kerry Rocks remains the city’s go-to jeweller for timeless gemstone jewellery.

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  • Accepted file types: jpg, gif, png, pdf, doc, docx, xlsx, xls, ppt, pptx, csv, Max. file size: 100 MB.
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