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careers Melbourne
08.04.2021

Third Drawer Down

Retail and Wholesale Coordinator

company: Third Drawer Down
job title: Retail and Wholesale Coordinator
location: Fitzroy
work type: Full-time
level: Mid-level

Role Description

The Retail and Wholesale Coordinator is responsible for retail, wholesale and e-commerce sales. Day-to-day tasks include retail sales, upkeep of inventory and a high level of customer service for our wholesale customers in Australia and New Zealand paying specific attention to increasing profit margins.

Key Responsibilities

  • Opening and closing the retail store and making sure making sure everything is running super smooth and looks interesting and organised.
  • Incredible customer service to our customers.  You must be interested in art, design and bike riding whilst enjoying the highs of selling
  • Enter new stock lines and publish them on Shopify – so having some e-Commerce experience would be super handy
  • Raise wholesale orders and ensure all orders are received and processed in a timely manner;
  • Support all selling activities, including contributing to timely reporting on stock and availability and data entry;
  • Ensure accuracy of final purchase orders received from wholesale accounts;
  • Manage customer returns for Wholesale and e-Commerce sales from our Fitzroy and Lancefield warehouses

 

KEY SKILLS

  • Previous experience in fashion or homewares sales is essential
  • Highly organised with excellent administration skills
  • Flexible and happy to take on ad hoc duties to assist the team
  • A diplomatic team player who can interact effectively at all levels
  • Proactive and efficient
  • MS Office – Skilled in using Word, Excel, Access, PowerPoint
  • Shopify – or equivalent

 

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