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careers Boonwurrung Country, Melbourne
14.04.2025

Who Boutique

Retail Sales Assistant

company: Who Boutique
job title: Retail Sales Assistant
location: Armadale
work type: Casual
level: Junior

Role Description

Who Boutique is family owned small business opening its doors in 2001. We are now home to a variety of European labels from Paloma Wool, Baum und Pferdgarten and Gimaguas. Focusing on cool and comfortable fashion. In 2024 we launched our in-house brand ‘Exotic Import’ focusing on hand printed graphic basics. Exotic Import runs in unison with the brands we hold.

We are seeking a friendly, motivated, and customer-focused individual to join our team as a Casual Sales Assistant at Who Boutique. As a Sales Assistant, you will play an essential role in creating a welcoming shopping environment, assisting customers, and ensuring they have a positive experience while shopping with us. Your job will also include work for Who Boutiques in-house brand Exotic Import.

Key Responsibilities

  • Delivering exceptional customer service
  • Actively promoting Who Boutique’s fashion collections
  • Maintaining store presentation and tidiness
  • Managing stock levels
  • Contributing to overall sales targets
  • Embodying and representing our brand’s image
  • Assisting with social media content creation including: social media trend forecasting/analysis, participating in TikTok/Instagram posts
  • Attending and replying to customer emails
  • Support with promotional activities and in-store events as needed
  • Up-to-date knowledge on products and current fashion trends to offer well informed advice to customers.

 

KEY SKILLS

  • Previous retail or customer service experience (preferably in fashion or related fields)
  • Strong communication and interpersonal skills
  • A “passion for fashion” and an understanding of current trends/labels etc.
  • Ability to work efficiently in a fast-paced environment
  • Team player with a positive attitude and willingness to learn
  • Flexibility to work evenings, weekends and holidays as needed

 

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