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careers Woiwurrung Country, Melbourne
25.03.2025

Cos

Sales Advisor (Floor Manager Expression of Interest Training)

company: Cos
job title: Sales Advisor (Floor Manager Expression of Interest Training)
location: Melbourne CBD
work type: Full-time
level: Mid-level

Role Description

Are you passionate about the fashion industry and eager to kickstart your career? We’re looking for enthusiastic individuals to join our team!

If you are successful in being selected for this role, you will be offered a contract as a Sales Advisor and enrolled in a training program. This program designed to prepare you for a Floor Manager role and offers you a unique opportunity to gain hands-on experience from industry experts and develop essential leadership skills in a vibrant retail environment.

Please note that progression to a Floor Manager role is based on role vacancy and your suitability at the end of the program.

You should also be open to working across all three of our Melbourne stores, with a willingness to travel as needed based on business requirements.

Key Responsibilities

  • As the Sales Advisor, you are the friendly faces that greet our customers and embody the heart of our brand.
  • You’ll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you’ll play a vital role in enhancing the shopping experience.
  • Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor.
  • Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you’ll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you’ll create moments that matter.
  • While previous experience in customer service and familiarity with fabrics are nice to have, they’re not mandatory.

 

KEY SKILLS

  • Customer-focused; you have a genuine interest in getting to know our customers and offering an experience and level of service to match their expectations
  • Proactive; you use your initiative to provide customers with a memorable shopping experience
  • Curious; you seek opportunities to improve everyday processes and routines and take proactive action where needed
  • You listen to and show interest in others’ ideas and opinions
  • You’re honest and genuine in your approach
  • You are interested in fashion and trends
  • You are communicative, positive and open-minded
  • You’re willing to learn and adapt
  • You’re collaborative, inclusive and supportive of others

 

Apply via LinkedIn only, do not use the ‘apply now’ form below.

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