House of Quirky
Accounts Receivable Officer
| company: | House of Quirky |
| job title: | Accounts Receivable Officer |
| location: | Mascot |
| work type: | Full-time |
| level: | Junior |
| closing: | 28.02.2026 |
Role Description
We House of Quirky, global fashion wholesalers looking for an experienced AR person to manage Customer invoices, chasing payment and debt, reconciling accounts, and following up on overdue accounts to ensure timely cash flow, focusing on billing accuracy, payment collection, and customer communication within finance and with external clients, with key duties including generating invoices, applying receipts, running aging reports, and supporting month-end close.
QUALIFICATION AND SKILLS REQUIRED
- Very strong communication skill.
- AP21 experience and Advanced Excel Skill are desired.
- Expert at managing internal relationships with internal teams.
- Attention to detail, problem solving and high analytical skills.
- Extremely organised and experienced at priority and time management.
Key Responsibilities
- Oversee the Full A/R Ledger and Collection process for all Regions.
- Ensure accurate and timely processing of ALL customer payments in AP21 and pro-active resolution of discrepancies.
- Run Daily Bank Deposit Slip (CC Payments) at end of day.
- Email AU Sales Invoices to Customers on daily basis via Bulk Send process.
- Generate and send Pro-forma Invoices to all CBD Clients.
- Review/Manage Customer Credit Notes and Process Non-Stock return Credits (ie Marketing Co-ops, Merchant fees etc).
- Collections – Follow up and Chase Overdue Customer Accounts daily to minimise Aged Receivables.
- Send up-to-date and correct Customer Statements on Monthly basis.
- Monitor Ageing Reports for ALL entities and provide Weekly Status updates to Management.
- Liaise with team and warehouse to ensure AU and NZ Orders are allocated and dispatched on a timely basis and within agreed delivery window.
- Process and Monitor Staff Allowance Write-offs, Reconcile Staff Accounts on Monthly basis.
- Credit and Risk Management.
- Compliance and Reporting.
- Resolve escalated Customer disputes with professionalism and efficiency.
- Build strong relationships with customers to ensure satisfaction and timely payments.
- Ensure best efforts to resolve outstanding account issues to ensure open orders can be sent out in agreed delivery window.
- Liaise and follow up with External Collection Agencies to manage Aged Debts that have been handed over when all other avenues have been exhausted.
- Review and action any pending Unposted Sales and Credit Notes that appear on Weekly report.
- Ensure data integrity in Aged Receivables balances and payment allocations.
- Prepare Detailed and Summary territory Debtor Reports for AU Agents on Monthly basis.
- Support audits by providing necessary documentation and responding to enquiries.
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