ance gria
Retail Assistant
| company: | ance gria |
| job title: | Retail Assistant |
| location: | Paddington |
| work type: | Part-time or Casual |
| level: | Mid-level |
| closing: | 13.10.2026 |
Role Description
We’re an Australian women’s fashion label opening a Christmas pop-up, and we’re looking for a warm, stylish, and reliable Part-Time Retail Assistant to join us for our busiest and most exciting season of the year. If you love beautiful clothing, thrive in a fast-paced retail environment, and enjoy making customers feel looked after, we’d love to hear from you.
This is a seasonal, part-time role running October through December, with the potential to continue with the brand beyond the festive period for the right person.
As the face of our pop-up, you’ll create a welcoming, elevated shopping experience, helping customers find pieces they love, keeping the space looking beautiful, and making sure every visit feels special during the Christmas rush.
What you’ll be doing
- Delivering genuine, personable customer service and styling advice on the floor
- Driving sales and helping customers put together looks and gifts
- Processing transactions accurately at the POS
- Gift-wrapping and adding those special festive touches for customers
- Keeping the store beautifully merchandised, stocked, and tidy throughout the day
- Replenishing stock and assisting with deliveries and stocktakes
- Helping with opening and closing procedures
- Supporting click-and-collect and online order pickups as needed
Key Responsibilities
Sales and customer experience
- Deliver warm, personable service that reflects the Ance Gria brand and makes every customer feel looked after
- Offer styling advice and help customers build outfits and find the perfect gifts
- Drive sales and work towards individual and store targets
- Build genuine rapport with customers to encourage repeat visits and loyalty
Point of sale and transactions
- Process sales, exchanges, and refunds accurately at the POS
- Handle cash and card payments and reconcile at end of day
- Capture customer details for the mailing list where appropriate
- Store presentation & merchandising
- Keep the pop-up beautifully merchandised, clean, and on-brand throughout the day
- Restock and replenish the floor, ensuring sizes and styles are well presented
- Assist with visual merchandising updates and window/display changes
Stock and operations
- Receive, unpack, and process deliveries
- Assist with stock takes and inventory accuracy
- Support click-and-collect and online order fulfilment/pickups
- Complete opening and closing procedures and daily checklists
Festive/seasonal
- Provide gift-wrapping and festive finishing touches for customers
- Help manage the increased foot traffic and energy of the Christmas peak
- Support in-store events, promotions, or launches during the season
About you
- A minimum of 2 years’ retail or customer service experience is essential
- A genuine love of fashion and an eye for styling
- Warm, confident, and great with people
- Reliable, punctual, and a real team player
- Available across the season, including weekends and extended trading over the Christmas peak
- Comfortable on your feet and staying energised through busy periods
The details
- Type: Casual, seasonal (October–December 2026)
- Hours: 20–25 hours per week across weekdays and weekends ( need to be available at least 3 days a week)
- Pay: $34 per hour — set per the General Retail Industry Award
- Location: Paddington
- Start date: Early October
Click ‘apply now’ to submit your cover letter and CV to the employer and we’ll send you weekly updates on fashion jobs in Sydney from FJ Careers.
