Jac and Jack
eCommerce Coordinator
| company: | Jac and Jack |
| job title: | eCommerce Coordinator |
| location: | Potts Point |
| work type: | Full-time |
| level: | Mid-level |
Role Description
The eCommerce Coordinator plays a critical role in driving Jac + Jack’s online presence and optimizing our digital sales channels. This role is responsible for customer experience, the continuous management of all content and product uploads across all digital channels and supporting the email marketing function. The ideal candidate is a results-oriented professional with an entrepreneurial mindset.
Key Responsibilities
- Manage product upload and enrichment, ensuring all products are launched on time
- Ongoing management of product listings, pricing and inventory across all channels
- Merchandise homepage, search listings, product and landing pages
- Manage all website content updates, including homepage, collection pages, content pages, navigation and size guides
- Coordinator product and creative teams for the creation of visual assets including product imagery, banners and other digital assets
- Build new and optimize existing collection pages as required
- Support the eCommerce & Digital Marketing Manager with UAT
- Support the eCommerce & Digital Marketing Manager with the management of the email marketing platform
- Work closely with the Customer Service teams to ensure website information is effectively communicated and product information enriched based on customer feedback
- Support the creation of weekly and monthly analysis of website performance, creating actionable outcomes
- Collaborate with cross-functional teams, including brand & creative, retail, buying and wholesale to align digital efforts with overall business objectives and initiatives.
- Oversee the execution of eCommerce photoshoots, including scheduling, resource allocation, casting models, and workflow and budget management.
- Deliver assigned projects
KEY SKILLS
- 2+ years in eCommerce, preferably in a similar vertical
- Experience with Shopify Plus, Klaviyo, Google Analytics or similar platforms desirable
- Experience with Apparel21 and TRS desirable
- Strong analytical skills and ability to interpret data to drive informed decisions
- Excellent communication, attention to detail, and people skills
- Ability to thrive in a fast-paced, deadline-driven environment
Apply via Seek only, do not use the ‘apply now’ form below.
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