Sportscraft
eCommerce Coordinator
| company: | Sportscraft |
| job title: | eCommerce Coordinator |
| location: | Mascot |
| work type: | Full-time |
| level: | Mid-level |
Role Description
As the eCommerce Coordinator you will be responsible for assisting in the day-to-day operation of the websites to achieve overall online objectives of the Sportscraft eCommerce platform and work collaboratively with the rest of the team. Take the next step to grow your career in eCommerce along with the Sportscraft brand.
A leader in the Australian fashion industry, APG & Co designs and manages Sportscraft, SABA and JAG. For over 50 years, APG & Co. has curated, grown and evolved these brands to be at the forefront of Australian fashion. We celebrate our history while allowing our brands to express themselves in contemporary, relevant and authentic ways.
We have an unwavering commitment to design and quality across all aspects of our business. This commitment, when coupled with our creativity and passion allows us to bring great brands to life in engaging and surprising ways.
APG & Co has over 1000 employees across Australia and New Zealand. This role is based in our beautiful head office in Mascot.
The working environment is dynamic, professional and passionate. APG & Co values working as a collective, thriving on change, and playing to win. We are built to last.
Key Responsibilities
- Build and manage product categories, product merchandising and navigation to ensure relevant customer journeys based on Marketing, Trade and Search activity
- Responsible for the product enrichment process and upload all available product in accordance with delivery dates. Maintaining a detailed view of the product catalogue. Working to optimise the product content across all channels.
- Set up and test promotions in line with the planned activity.
- Upload product & promotions on Marketplaces.
- Accurately report on email and website performance weekly and execute actionable insights.
- Brief and implement onsite content, including homepage, landing pages and content articles with a strong focus on UX and mobile.
- Maintain onsite search settings and continually work to optimise the search experience.
- Maintain open communication with the Customer Care team to ensure the customer help centre is up to date and a positive customer experience is priority.
- Build relationships and work with key teams to continually optimize product merchandising, content, and communications onsite.
- Undertake UAT for future developments.
- Work cross-functionally with the Marketing and Creative teams to execute engaging email & SMS campaigns in line with our core marketing calendar and tactical initiatives.
- Support in end-to-end process of email creation from briefing, development, testing, feedback, and deployment.
- Optimise and manage all trigger and journey-based email campaigns for the brand.
- Assist in keeping the email contact sheets and planner up to date.
KEY SKILLS
- 2+ years in an eCommerce role and/or eCommerce university degree
- Experience with email marketing platforms such as Klaviyo or Dot Digital essential
- Beginner-Intermediate proficiency in Excel
- Knowledge of Google Analytics
- Experience with eCommerce platforms
- High-level of attention to detail
- Excellent communicator and collaborative team-player
- A passion for online retail & a positive can-do attitude
Apply via LinkedIn only, do not use the ‘apply now’ form below.
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