Lucy Folk
eCommerce Manager
| company: | Lucy Folk |
| job title: | eCommerce Manager |
| location: | PADDINGTON |
| work type: | Full-time |
| level: | Mid-level |
| closing: | 20.02.2026 |
Role Description
Lucy Folk is a luxury lifestyle brand creating meaningful, artisanally crafted jewellery and apparel. Rooted in family, heritage and conscious creation, we design pieces to be treasured — objects that carry story, intention and soul. As our brand continues to grow locally and internationally, our online store plays a vital role in how customers experience, engage with and invest in the Lucy Folk world.
We’re looking for an eCommerce Trading Manager to own and elevate the commercial performance of the Lucy Folk online store.
This role is for someone who loves the rhythm of ecommerce — daily trading, optimisation, performance analysis and continual improvement — and who understands that great digital experiences are both intuitive and commercially rigorous.
You’ll take ownership of ecommerce trading end-to-end, ensuring the site is always accurate, optimised and performing, while working closely with Marketing and Creative to support launches and brand moments from a commercial lens.
This is a focused, accountable role with real impact.
Key Responsibilities
- eCommerce Trading and Performance
- Shopify and Site Management
- Optimisation and Continuous Improvement
- Reporting and Insights
WHO YOU ARE
- You’re commercially minded and detail-oriented, with a strong instinct for what drives online performance.
- You enjoy working with data – not just reporting on it, but acting on it. You’re confident making decisions, testing ideas, refining customer journeys and improving results week on week.
- You’re technically capable and comfortable owning Shopify and ecommerce tools, but equally able to collaborate with creative and marketing teams to ensure trade priorities are supported beautifully.
- You’re calm, accurate and fast-moving. You like ownership, clarity and seeing the direct results of your work.
WHAT WE OFFER
- Ownership of ecommerce performance for a growing luxury brand
- Close collaboration with marketing, creative and leadership teams
- Autonomy and trust in how you run your function
- Flexible working arrangements (hybrid)
- Meaningful product and purpose-led work
- Competitive salary and staff benefits
- A supportive, values-driven team environment
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