ance gria
Head of Supply Chain / Operations
| company: | ance gria |
| job title: | Head of Supply Chain / Operations |
| location: | Paddington |
| work type: | Full time or Freelance |
| level: | Senior |
| closing: | 10.10.2026 |
Role Description
This is a senior leadership role requiring 4+ years’ experience in a similar role. You’ll be the single point of accountability for our end-to-end supply chain and our day-to-day operations setting the strategy, building the infrastructure, and making the whole engine faster, cleaner, and more cost-effective as we grow.
The details
Location: Sydney-based
Type: Full-time, permanent
Reports to: Founders
Direct reports: ops/fulfilment coordinator
Start date: [as soon as possible]
Key Responsibilities
Inventory & demand planning
- Own inventory across locations — forecasting, replenishment, and allocation to match demand and growth
- Partner with the buying team to align stock, lead times, and cash flow
- Minimise stockouts and overstock as volume scales
Operations & systems
- Own the operational tech stack (Shopify, 3PL/WMS, inventory and returns tooling) and how it all connects
- Design and document the processes that let the business scale
- Build clear operational reporting cost-per-order, delivery performance, landed cost, inventory health
Leadership & strategy
- Set the supply chain and operations strategy as we scale across AU, the US, and beyond
- Identify and remove bottlenecks, reduce landed cost, and improve delivery speed
- Partner closely with finance and customer care
- Build and lead the operations function (and team) as it grows; report to and advise the leadership team
About you
- Senior experience in supply chain, logistics, or operations within fashion, apparel, or e-commerce/DTC
- A track record owning 3PL and freight-forwarder relationships, ideally across multiple markets
- Strong command of international shipping, customs, duties, and taxes (AU essential, US highly desirable)
- Solid inventory and demand planning experience
- Comfortable owning an operational tech stack and building process from the ground up
- Both strategic and hands-on. You can set direction and roll up your sleeves in a small, fast business
- Strong with reporting and analytics fluent in spreadsheets and operational platforms
- A natural streamliner who stays calm under peak-season pressure
- An excellent communicator and leader who can hold partners to account, influence leadership, and grow a team
Click ‘apply now’ to submit your CV and a short note about an operation or supply chain you’ve built or streamlined (and the result it delivered) to the employer and we’ll send you weekly updates on fashion jobs in Sydney from FJ Careers.
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