Henne
Boutique Stylist
| company: | Henne |
| job title: | Boutique Stylist |
| location: | Armadale |
| work type: | Full-time |
| level: | Mid-level |
Role Description
Founded in 2019, Henne is a proudly Australian fashion brand driven by a clear vision and the continued leadership of our founding team. We’ve cultivated a workplace culture that values creativity, openness, and genuine collaboration. At Henne, our people are at the core of everything we do. As we grow, our commitment to investing in our team remains unwavering, because we know that our success is made possible by the passionate individuals who embody our brand and values every day.
The Boutique Stylists at Henne play a pivotal role in shaping the client journey. This role will deliver elevated one-on-one styling experiences, cultivate meaningful relationships, and build a loyal client community. This Boutique Stylist blends creativity with commercial focus, combining styling expertise with relationship-driven sales to ensure every client feels confident, inspired, and deeply connected to the Henne brand.
Key Responsibilities
- Conduct boutique styling sessions, providing each client with a personalised and elevated experience that reflects Henne’s brand values.
- Build and grow a personal client book, curating strong, long-term relationships through consistent, thoughtful service.
- Act as a brand ambassador, embodying Henne’s values and the Henne Way of Selling in every interaction.
- Build, manage, and maintain the boutique’s VIP database, ensuring client information, purchase history, and styling preferences are accurate and up to date.
- Proactively engage with VIP clients through personalised communication, styling invitations, and exclusive events to drive loyalty and repeat visits.
- Set and achieve individual KPIs related to styling sessions, VIP sales, and client growth.
- Provide insights and feedback on client needs, product performance, and opportunities to the wider team.
- Stay up to date with the latest fashion trends, styling techniques, and industry insights to inspire and advise clients.
- Maintain strong product knowledge across all collections, including fabrications, fits, and styling versatility, to deliver expert advice during every appointment.
- Share knowledge and insights with the team, contributing to overall styling and sales success across the boutique.
- Partner with Store Managers and the wider retail team to integrate styling sessions into the overall client journey, enhancing engagement and sales
KEY SKILLS
- 2+ years’ experience in personalised styling, ideally within premium or luxury retail.
- Strong styling expertise with a passion for fashion and awareness of latest trends.
- Genuine interest in and passion for the Henne brand, values, and aesthetic.
- Proven ability to build client relationships and grow a VIP client base.
- Commercially minded with a track record of meeting or exceeding sales/KPI targets.
- Excellent communication and interpersonal skills.
- Confident using CRM tools to manage client data and outreach.
- Highly organised, detail-oriented, and adaptable.
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