Australian Fashion Council
Memberships & Administration Coordinator
| company: | Australian Fashion Council |
| job title: | Memberships & Administration Coordinator |
| location: | Ultimo |
| work type: | Full-time |
| level: | Junior |
Role Description
Are you passionate about the fashion industry?
Do you want to help champion a creative and prosperous future for fashion & textiles businesses?
Join the Australian Fashion Council as Memberships & Administration Coordinator
AFC Memberships & Administration Coordinator is the first point of contact for AFC members (namely brands from startups and emerging, to established and enterprise, and manufacturers), all incoming industry enquiries and AFC visitors, responsible for creating a positive impression and AFC experience.
Reporting to the Industry Relations Manager, this role is key to supporting the team across various programs, events and activations with membership and administration tasks that lead to delivering AFC membership value. By ensuring smooth administrative operations, you will contribute to the growth and presence of the AFC across the broad Fashion and Textiles industry. </p>
Working from the Powerhouse Museum offices and one day from home, your week also includes meeting with brands and manufacturers about membership, assisting with member events & forums, and AFC participation in industry events like Melbourne Fashion Week, Melbourne Fashion Festival as well as our own Fashion Week and Australian Fashion Conference.
The ideal candidate will be a proactive and organised individual with a special interest for the fashion and textile industry, capable of handling multiple tasks and collaborating effectively with internal and external stakeholders.
Permanent residents need only apply.
Key Responsibilities
- Manage the AFC inbox and action enquiries within two business days
- Manage membership on-boarding and off-boarding process, complete monthly membership reporting payment reconciliation
- Manage travel, invoices and payments
- Oversee AFC registered charity reporting and donation administration
- Maintain and update AFC membership portal, CRM and AFC Directory
- Create weekly and monthly membership reports to present to the team, regularly seeking improvements on the information provided and identifying learnings from experience which can improve future engagement.
- Present weekly overviews of external AFC meetings and prepare meeting briefers
- Assist team members with ad-hoc administration tasks
- Lead research on the Australian fashion and textiles industry which supports the identification of membership prospects and acquisition of new members
- Contribute to the development of the AFC membership acquisition strategy and play a supporting role in its implementation
- Identify potential members and attend meetings to drive new member acquisition
- Ensure strategic follow up takes place with members ahead of membership renewal
- Review membership processes to ensure an efficient member experience
- Assist in the development of the AFC’s impact programs, including reports, presentations, events, webinars, member resources and project proposals
- Support with grant applications and acquittals to fund member impact programs
- Provide membership analytics and data to support the marketing teams to create engaging member acquisition and retention campaigns
- Develop and design presentation decks
- Attend conferences and industry events as required
KEY SKILLS
- Tertiary qualification
- At least 1 year experience (work or internships)
- Proven skills in excel and data management
- Excellent written and verbal communication skills
- Strong attention to detail
- Openness to new ways of working and comfortable working in a high paced, dynamic environment
- Experience in clothing and apparel is a strong advantage
Apply via LinkedIn only, do not use the ‘apply now’ form below.
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