Mecca
Retail Communications & Engagement Partner
| company: | Mecca |
| job title: | Retail Communications & Engagement Partner |
| location: | Richmond |
| work type: | Full-time |
| level: | Mid-level |
Role Description
Ready to blend your passion for storytelling with your love for beauty? Step into a role that puts you at the heart of MECCA’s world, where you will shape how we connect and inspire almost 7,000 passionate store team members across Australia and New Zealand. This newly defined role is your chance to not only shape the next chapter of MECCA’s iconic story but also to help us bring it to life.
Key Responsibilities
- Create Stories That Inspire: Develop and implement messaging strategies that echo MECCA’s bold vision, values, purpose, and strategy.
- Make Digital Shine: Enhance our digital platforms to keep our store teams connected, informed, and engaged no matter where they are.
- Connect to Different Audiences: Create compelling, tailored content for different audiences, including frontline team members, store leadership, and Support Centre.
- Lead Events with Flair: Develop and execute event strategies that support communication goals and create memorable moments for our store teams.
- Incident Management: Manage internal and external communications to protect brand reputation and maintain team morale.
- Drive for Results: Regularly review and refine communication strategies based on feedback and channel performance.
- Innovate and Influence: Stay informed about industry trends, competitor activities, and consumer behavior to adapt communication strategies.
KEY SKILLS
- A bachelor’s degree in communications, marketing, or a related field is highly desired.
- Experience in internal communications or internal marketing – preferably within retail, beauty, or similar service-based industries (global experience is a bonus).
- Demonstrated success building credibility with senior leaders and crafting customer-centric communications.
- Experience in designing and implementing communication strategies and events for large teams, with a hands-on approach when needed.
- Experience with digital communication platforms and familiarity with AI tools.
- Passionate about the beauty industry and dedicated to diversity, education, and empowerment.
Apply via LinkedIn only, do not use the ‘apply now’ form below.
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