Bonnie and Neil
Casual Retail Assistant
| company: | Bonnie and Neil |
| job title: | Casual Retail Assistant |
| location: | Armadale |
| work type: | Part-time or Casual |
| level: | Mid-level |
| closing: | 21.11.2026 |
Role Description
Bonnie & Neil is an Australian lifestyle brand bringing colour and joy into the home through artful objects, vibrant prints and considered design. Founded by Bonnie Ashley and Neil Downie, the brand is known for its distinctive collections of cushions, bedding, tableware and homewares, featuring Bonnie’s original hand-painted artworks.
For the first time, Bonnie & Neil is opening a Christmas pop-up store in Armadale, and we’re looking for enthusiastic and customer-focused Casual Retail Assistants to join us for this exciting occasion.
This is a unique opportunity to be part of a special milestone for the brand, bringing the Bonnie & Neil world to life in a beautiful retail setting. We’re looking for friendly, reliable individuals who love connecting with customers, have an eye for styling and enjoy creating a welcoming and memorable shopping experience.
Please note: Applicants must be available to work during the pop-up period, from 8–22 December 2026.
Key Responsibilities
- Welcome customers into our pop-up and help them discover pieces to bring colour and joy into their homes.
- Deliver exceptional customer service through considered product recommendations, styling inspiration and thoughtful gifting suggestions.
- Play an active role in driving store sales and creating a positive experience that encourages customers to return.
- Maintain visual merchandising.
- Assist with incoming deliveries, stock organisation, replenishment and general store upkeep.
- Process purchases and assist with customer enquiries in a friendly and attentive manner.
- Help create an inviting store environment, ensuring a clean and organised space.
- Be a positive ambassador for Bonnie & Neil, sharing the story behind our brand and collections with enthusiasm.
About You
- Previous experience in retail or customer service, ideally within fashion, homewares, interiors or lifestyle.
- A genuine interest in art, design and interiors, with an appreciation for colour, pattern and considered living.
- A friendly and confident approach, with a natural ability to make customers feel welcome.
- An eye for detail and an appreciation for beautiful product presentation.
- A hands-on approach and willingness to get involved in all aspects of running the store.
- A reliable, positive and adaptable team player who enjoys working in a collaborative environment.
- Available to work throughout our pop-up period, 8–22 December 2026, including weekends.
What we offer
- The opportunity to be part of Bonnie & Neil’s very first retail pop-up.
- A welcoming and supportive team environment.
- The chance to work with our colourful collections and share your love of design with customers.
- A Bonnie & Neil team product discount
If you love beautiful things, enjoy working with people and have a passion for creating memorable customer experiences, we’d love to hear from you!
Click ‘apply now’ to submit your cover letter and CV to the employer and we’ll send you weekly updates on fashion jobs in Melbourne from FJ Careers.