Scanlan Theodore
Boutique Operations Coordinator
| company: | Scanlan Theodore |
| job title: | Boutique Operations Coordinator |
| location: | Melbourne CBD |
| work type: | Full-time |
| level: | Mid-level |
Role Description
Scanlan Theodore is a heritage Australian House – an epitome of elegance and refined sophistication. A House of artisans, luxurious fabrics and human values, it has stayed true to its independent spirit while threading a 40-year heritage of elevated craftmanship.
Founded in 1987 by Gary Theodore, the House’s long-standing success is tied to a delicate balance between tradition and modernity, preserving the values of the past while having the courage to innovate and reinvent.
The products are central to everything and speak for themselves – crafted to be beautiful and practical companions in the lives of the women for whom they are designed.
As a Boutique Operations Coordinator within our Emporium Boutique, you will be responsible for overseeing and coordinating the operational activities within the Boutique. Based in a Boutique and working closely with the Boutique management team, this position plays a crucial role in ensuring daily business objectives are achieved. The role seeks to optimise efficiency and support the Boutique and Online Client by maintaining accurate inventory.
Key Responsibilities
- Collaborate with the Boutique management team to develop and optimize boutique processes, ensuring efficient stock management, and overall boutique operations.
- Collaborate with Head Office in processing all incoming and outbound stock movement through Apparel21 (AP21) (transfers, shipments, returns, recalls etc.).
- Ensure accuracy of boutique inventory levels in AP21, investigating discrepancies with urgency and communicate findings to boutique management and the Operations Team.
- Lead the preparation of inventory for seasonal changeover, product launches or when replenishment is received.
- Lead in the completion of all online (Ship from Store) orders that are allocated to the boutique, ensuring accurate fulfilment and timely dispatch to clients.
- Support the retail team in executing Scanlan Theodore Visual Merchandising standards, ensuring all stock on the Boutique floor is reflective of VM direction.
- Support boutique management in raising maintenance issues to management and the Operations Team in a timely manner.
- Support the Boutique management team to provide an exceptional client experience, assisting clients where required.
- Implement an organisational process for Back of House (BOH) in line with the delivery calendar, gaining feedback from boutique management team.
- Ensure the implementation of BOH processes, stock procedures and best practices by all team members, raising concerns to the boutique management team when required.
KEY SKILLS
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Previous experience in an operational, stock management or sales position within the retail industry.
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Computer literacy, including proficiency in Microsoft Office suite and point-of-sale systems, inventory management software and other retail-related technologies.
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The desire to work in a fast-paced environment with a positive attitude.
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Highly developed organisational and time management skills; high level of initiative and problem-solving skill capacity.
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Ability to work flexibly and adapt to shifting priorities, adjusting workload and priorities accordingly.
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Availability across Monday to Friday
Apply via LinkedIn only, do not use the ‘apply now’ form below.
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