St. Agni
Retail Store Manager
| company: | St. Agni |
| job title: | Retail Store Manager |
| location: | FORTITUDE VALLEY |
| work type: | Full-time |
| level: | Mid-level |
| closing: | 30.04.2025 |
Role Description
As Retail Store Manager, you will lead the daily operations of our James Street Boutique, ensuring exceptional customer service, strong team performance, and operational excellence. This role involves managing sales, VIP clientele, inventory, merchandising, and administration while driving business growth.
This person brings a strong foundation in customer service excellence and sales expertise, along with proven leadership and team development skills. With experience in retail operations, budgeting, and administration, they efficiently manage business processes.
This person should possess exceptional organisational and communication abilities, ensuring smooth daily operations and fostering collaborative team environments. With a growth mindset and a passion for brand representation, they are dedicated to driving success and contributing to the ongoing development of the business.
Key Responsibilities
- Client Experience and Sales: Deliver an outstanding customer experience, build VIP relationships, and meet sales targets.
- Team Leadership: Hire, train, and motivate a high-performing team. Provide ongoing coaching and performance management.
- Operations and Administration: Oversee store processes, including budgeting, rosters, financial records, and compliance.
- Inventory and Merchandising: Maintain stock levels and visual merchandising to align with brand standards.
Reporting and Strategy: Provide insights and develop business strategies to drive growth and profitability.
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