Cos
Sales Advisor (Floor Manager Expression of Interest)
| company: | Cos |
| job title: | Sales Advisor (Floor Manager Expression of Interest) |
| location: | Chadstone |
| work type: | Full-time |
Role Description
Are you passionate about the fashion industry and eager to kickstart your career? We’re looking for enthusiastic individuals to join our team! If you are successful in being selected for this role, you will be offered a contract as a Sales Advisor and enrolled in a training program. This program is designed to prepare you for a Floor Manager role and offers you a unique opportunity to gain hands-on experience from industry experts and develop essential leadership skills in a vibrant retail environment. Please note that progression to a Floor Manager role is based on role vacancy and your suitability at the end of the program.
WHAT YOU WILL LEARN
- Comprehensive Training and Development Program
- Customer Service Excellence
- Store Operations
- Business Acumen
- People Management and Leadership
Key Responsibilities
As the Sales Advisor, you are the friendly faces that greet our customers and embody the heart of our brand.
You’ll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you’ll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor.
Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you’ll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you’ll create moments that matter.
KEY SKILLS
- Customer-focused, you have a genuine interest in getting to know our customers and offering an experience and level of service to match their expectations
- Proactive, you use your initiative to provide customers with a memorable shopping experience
- Curious, you seek opportunities to improve everyday processes and routines and take proactive action where needed
- You listen to and show interest in others’ ideas and opinions
- You’re honest and genuine in your approach
- You are interested in fashion and trends
- You are communicative, positive and open-minded
- You’re willing to learn and adapt
- You’re collaborative, inclusive and supportive of others
- While previous experience in customer service and familiarity with fabrics are nice to have, they’re not mandatory.
Apply via LinkedIn only, do not use the ‘apply now’ form below.
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