Shona Joy
eCommerce Executive
| company: | Shona Joy |
| job title: | eCommerce Executive |
| location: | Rosebery |
| work type: | Full-time |
Role Description
Shona Joy is looking for a highly organised, detail-driven eCommerce Executive to join our growing eCommerce & Digital team.
This is an exciting opportunity for someone passionate about fashion, digital retail, online trading, SEO and customer experience, looking to play a hands-on role in supporting the day-to-day execution of our local and global online business.
Working closely with the Head of eCommerce & Digital, you’ll help deliver a premium online experience across website trading, product launches, merchandising, content management, SEO and digital operations.
Key Responsibilities
Website Trading, Launches & Sales
- Execute product launches, campaigns, promotions and sale events
- Manage homepage updates, navigation, collections, merchandising and onsite content
- Support launch planning, promotional setup, markdowns and trading execution
Product uploads, Merchandising & SEO
- Upload and maintain products within Shopify
- Manage product data including descriptions, pricing, imagery, swatches, tagging, siblings and styling information
- Execute collections, filters, search optimisation and onsite merchandising
- Support SEO execution including product copy, metadata, alt tags and content optimisation aligned with SEO strategy
- Monitor search functionality, customer discoverability and organic search opportunities
Content, Imagery & Website Operations
- Coordinate eCommerce imagery, shoots, ghosting, videos and content workflows
- Manage digital assets, uploads, image organisation and website content updates
- Maintain the eCommerce calendar and support ongoing website trading activity
Reporting & Customere experience
- Weekly reporting, competitor reviews and website QA
- Search testing, filter optimisation and customer journey improvements
- Returns analysis and using customer insights to improve product information and online experience
About you
- 3+ years experience in eCommerce, Digital, Online Trading or Website Management
- Experience working within Shopify preferred
- Understanding of SEO fundamentals, metadata, product content optimisation and onsite search performance
- Strong attention to detail and exceptional organisational skills
- Commercial mindset with an interest in digital performance and online retail
- Ability to manage multiple priorities in a fast-paced environment
- Fashion, retail or premium brand experience highly regarded
Why join shona joy?
- Join a leading Australian premium fashion brand with global growth ambitions.
- Work across high-impact digital channels with real ownership and influence.
- Collaborative, creative and fast-paced environment.
- Staff discounts & clothing allowance.
- Hybrid working opportunities.
- Health & wellbeing initiatives.
- Professional development opportunities.
- Paid parental leave.
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