SOUTHST
Retail Lead
| company: | SOUTHST |
| job title: | Retail Lead |
| location: | Gold Coast |
| work type: | Full-time |
| level: | Mid-level |
| closing: | 01.08.2026 |
Role Description
SOUTH.ST is a progressive, rapidly growing Australian fashion label, founded in Melbourne by its current owner and sole designer. A rare and exciting opportunity has arisen for a full-time Retail Lead to join our team.
Are you obsessed with fashion, culture, and creating unforgettable customer experiences? Do you thrive in fast-paced environments where high energy, creativity, and sound leadership set the standard? Can you lead from the front, inspire our highly creative team, and deliver a world-class in-store experience every single day?
We are looking for a driven, people-focused Lead to help shape the future of our retail team and store. SOUTHST is looking for a motivated and driven Retail Lead who will complement the passion, diversity and experience of a World-Class brand and support the Retail Lead in overseeing the daily operation of the store.
Key Responsibilities
- Motivating the team with strong leadership, mentoring, training and the provision of routine constructive feedback
- Ensure the delivery of a ‘World Class’ SOUTHST Customer Experience
- Maintain exceptional standards of cleanliness and order within the store
- Ensure store compliance with all relevant Health & Safety regulations
- Develop store strategies to attract new customers, increase foot traffic and optimise profitability
- Maintain exceptional visual merchandising standards throughout the store to meet SOUTHST guidelines and expectations
- Keep management updated with all aspects of store operation through routine, comprehensive written and verbal communications
- Take responsibility for all personnel issues that arise within the store
- Take ownership of all stock management within the store, ensuring inventory is maintained, organised and accurately managed.
- Be a consistently outstanding example of professionalism, sound behaviour and high performance; promoting ‘The SOUTHST Way’ in all aspects of your work
The right candidate will stand out from the crowd, bringing strong leadership capability, a genuine passion for fashion, commitment to the SOUTHST brand, and an exceptional work ethic. Flexibility across weekdays, weekends, and Public Holidays is essential. In return, SOUTHST offers a culture-led environment focused on growth, team connection, wellness initiatives, generous team discounts and wardrobe benefits, together with the opportunity to build a long-term career within one of Australia’s most exciting fashion brands.
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