BEC+BRIDGE
Boutique Manager
| company: | BEC+BRIDGE |
| job title: | Boutique Manager |
| location: | Chatswood |
| work type: | Full-time |
| level: | Mid-level |
| closing: | 31.07.2026 |
Role Description
At BEC + BRIDGE one of our biggest commitments is to build a team of kind, considerate and empathetic people who feel happy and invigorated working for the company and our customers. As a Boutique Manager at BEC + BRIDGE you will be required to create a collaborative and driven work environment which is committed to achieving the BEC + BRIDGE retail objectives. Whilst managing the overall operations of the store you are required to support your team to deliver an exceptional and unique experience to our BEC + BRIDGE customers.
Key Responsibilities
Customer Experience
- Continually develop new customer relationships and maintain existing ones
- Coach the team to apply our unique selling process on every customer
- Host styling workshops and contact customers with the launch of a collection and each major delivery
Finance & Budget Management
- Monitor financial costs, maintain budget controls and report on performance
- Create rosters to meet sales vs. salary budgets; approve timesheets promptly
- Manage store expenses in line with company guidelines
Team Leadership & HR
- Recruit, induct and develop staff; assist State Manager with performance reviews
- Provide continuous training on policy, procedure and sales techniques
- Understands each staff member’s goals and helps them work towards achieving them
- Foster succession planning and career growth
Stock & Visual Merchandising
- Oversee stockroom operations, deliveries and stock takes
- Implement BB visual-merchandising guidelines to optimise sales
Delegation & Time Management
- Prioritise daily, weekly and monthly tasks; delegate based on team strengths
- Ensure all administrative reports and cash-handling procedures are up to date
What We’re Looking For
Key Personal Attributes
- Be a brand ambassador by upholding our brand values and beliefs.
- Provide an exceptional and memorable customer experience
- Enjoying working in a collaborative and supportive team environment
- Motivate and coach your team to success
- Have a love for Australian fashion and an understanding of current product knowledge in line with season direction
- Be kind, compassionate, supportive, and honest
- Finance and Budget Management
- Effective rostering
- Stock management
- Foresee and proactively resolve all employee issues and identify ways to raise the standards of behaviour in conjunction with HR
- Time management and delegation
- Highly organised and balanced
- Strong organizational, critical thinking and communications skills
- Attention to detail and good judgement
Company Culture Attributes
- Kind and approachable
- Ability to work under pressure and be highly organised
- Clear and fair communicator, both written and verbal
- Ability to build and nurture workable and effective relationships with team members
- Flexible and able to adapt to change
- Clear decision making and problem-solving skills
- Proactive and positive attitude
- Follow through on commitments and promises to all team members
- Demonstrate through attitude and action a strong understanding of the company values, policies and procedures
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